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Euroflorist France
Orders

Orders

Questions and concerns related to placing, changing, and cancelling orders and the payment.

Placing an order

How can I order a product?
Can I place multiple orders at the same time?
Can I order extra products or accessories with my flowers?
What are the differences between the product sizes and the prices?
Can I send flowers anonymously?
Can I place an international order?

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Amendments and cancellations

Can I change my order?
Can I change my card text after placing my order?
Can I add a product to my delivery after placing an order?
Will I receive a refund if my order has been cancelled?

Corporate orders

Can I place a corporate order?
When will I receive the invoice for my corporate order?
Can I receive a VAT statement for my order?

Payment

Which payment methods are accepted and is it safe to pay online?
Getting and entering a discount code
Can I order and pay on account?
My payment failed.
Where can I exchange my gift card?
Can I also exchange my gift card abroad?

Euroflorist France

Français (France)